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Not only do we provide superior, trusted products to the residential building industry, we are also dedicated to backing our products with outstanding product support. From our KeyBeam software, to our technical literature, to our e-portal order-tracking system, we work hard to make your job easier.

In our ongoing effort to provide the most complete product information, we have compiled a library of marketing and technical materials available in hard copy or on our website. We also stamp our technical hotline phone number on our product wrap and on every beam so that our technical team is at your fingertips from delivery until the beam is in place.

Geoff Crandlemire Technical Support Hotline
1-877-457-4139

Headed up by Geoff Crandlemire and Jim Blair, our technical support team is here to help anyone who comes in contact with our product. Whether you are an architect, building inspector, engineer, contractor or homeowner, we are here to promptly and accurately answer your questions.